Welcome to the website of CHELA Ukraine!
We are committed to ensuring the confidentiality and protection of the personal information of our clients and users. Please carefully review our privacy policy before providing us with your data. Protecting the confidentiality of your personal information is the top priority of LLC “CHELA UKRAINE” (hereinafter – CHELA UKRAINE).
To ensure your privacy, we have developed a comprehensive Privacy Policy that outlines the methods of collecting, using, exchanging, transferring, and securely storing your data. We recommend familiarizing yourself with our Policy to have a better understanding of the measures we take to protect your privacy.
COLLECTION AND USE OF PERSONAL DATA
Personal data includes information that can be used to identify a person or establish communication with them. During interactions with CHELA UKRAINE or its partners, you may be asked to provide personal data. This personal data may be exchanged between CHELA UKRAINE and its partners and used in accordance with the conditions outlined in this Privacy Policy.
Furthermore, this information may be combined with other data to offer clients products, services, informational materials, and advertising aimed at improving their purchasing experience. While providing personal information to CHELA UKRAINE is not mandatory, it is important to note that choosing not to do so may hinder CHELA UKRAINE’s ability to offer products, provide services, or respond to your requests.
Here are some examples of categories of personal data that CHELA UKRAINE may collect, along with potential purposes of their use:
1.Information We Collect
When you contact us, create an account, or participate in online surveys, we may collect data such as your name, mailing address, phone number, email address, and preferred means of communication. CHELA UKRAINE uses this information to fulfill your requests, provide relevant products or services, and protect you from fraud.
2.Use of CHELA UKRAINE Personal Data
Personal information collected by CHELA UKRAINE allows us to inform you about updates to our software or future events. If you no longer wish to receive emails from CHELA UKRAINE, you can unsubscribe from our mailing list at any time.
Additionally, CHELA UKRAINE uses personal information to promote and improve products, services, content, and advertising. This data is also utilized for data loss prevention and fraud protection.
CHELA UKRAINE may also use personal information for internal operations, such as conducting checks, analyzing data, and studying methods to enhance products, services, and customer interactions.
COLLECTION AND USE OF NON-PERSONAL DATA
CHELA UKRAINE also collects information in a format that does not directly identify individuals. We may collect, use, share, and disclose non-personal data for various purposes. Here are some instances of non-personal data that we collect and their potential applications:
CHELA UKRAINE may collect certain information, including language, postal code, region code, unique device identifier, URL of the referring source, location, and time zone of CHELA UKRAINE usage. This data helps improve products, services, and advertising proposals.
CHELA UKRAINE may collect data about the actions of clients on the CHELA UKRAINE website https://chela.com.ua/. Additionally, similar information may be collected from other products and services of CHELA UKRAINE.
These data are collected and used to offer clients more valuable information and gain a deeper understanding of the most popular websites, products, services, and sections of the site. Within this Privacy Policy, aggregated data is classified as non-personal information.
We may collect and store data about your use of our services, including your search queries. This information can be used to enhance the accuracy of the results provided by our services. This data will not be linked to your IP address, except in specific cases where it is crucial for ensuring the quality of internet services.
With your explicit consent, we may collect data about your device and software usage to assist software developers in improving their applications.
If data, similar to personal data, is aggregated but does not relate to specific individuals, the cumulative information will be considered personal data throughout the entire period of site visitation.
COOKIE FILES AND OTHER TECHNOLOGIES
CHELA UKRAINE websites, online services, interactive programs, emails, and advertisements may use cookie files and various technologies such as pixel tags and web beacons.
What are cookie files?
Cookie files are small files containing alphanumeric characters that are stored on a user’s device during interaction with a website or mobile application.
These technologies help gain a deeper understanding of user behavior by identifying specific sections of the website that users visit most frequently. We classify data collected through cookie files and similar technologies as non-personal information.
However, if IP addresses or similar identifiers are considered personal data according to local legislation, we also consider these identifiers as personal data. Similarly, if non-personal data is combined with personal data, CHELA UKRAINE considers the consolidated information as personal data in accordance with the guidelines in this Privacy Policy.
Advertising may occasionally be displayed in CHELA UKRAINE services. If you do NOT wish to receive personalized ads from CHELA UKRAINE’s advertising platform based on your interests, you can enable ad restrictions using special features on your device.
CHELA UKRAINE, along with its partners, uses cookie files and similar technologies to store personal data when visitors use the website, online services, and programs. In such cases, our goal is to enhance convenience and personalize your experience when using CHELA UKRAINE services.
Upon gaining access to your name, we can personalize our greetings when sending you emails. If we know that a product or service has been purchased on your computer or device, CHELA UKRAINE can tailor advertisements and emails according to your interests. Additionally, details such as your contact information, hardware identifiers, and information about your computer or device help personalize your operating system and provide enhanced service.
To deactivate cookie files, follow the instructions of your web browser.
Like many other online platforms, the CHELA UKRAINE website automatically collects and stores certain information in log files. This data includes IP addresses, browser type and language, provider information, websites and programs users accessed or exited from, operating system, date and time stamps, as well as visitor movement data on the website.
CHELA UKRAINE uses this data to understand and assess trends, manage the website, analyze user behavior, improve our products and services, collect demographic information from the general user base, and for marketing and advertising purposes.
In some emails, we use trackable URLs associated with the content of the CHELA UKRAINE website. When clients click on these URLs, they pass through a separate web server before reaching the target page of the website.
CHELA UKRAINE tracks this information to identify interest in specific topics and evaluate the effectiveness of customer communication. If you do not want to be tracked in this way, refrain from clicking on text or graphic links in emails.
Pixel tags allow us to deliver emails in a format that users can read and inform us whether an email has been viewed. This data is used to minimize the volume of messages sent to clients or to opt-out of sending further mailings.
DISCLOSURE OF INFORMATION TO THIRD PARTIES
Sometimes, CHELA UKRAINE may provide certain personal data to strategic partners who collaborate with CHELA UKRAINE to promote products and services or support CHELA UKRAINE in conducting advertising campaigns.
CHELA UKRAINE provides personal data solely for the purpose of promoting and improving products, services, and advertising. This data is not provided to third parties for marketing purposes.
OTHER
According to current legislation, court decisions, judicial proceedings, and requests from government authorities, both in Ukraine and abroad, there may be cases where the disclosure of your personal data becomes necessary.
Your information may also be disclosed if deemed necessary or appropriate for reasons of national security, compliance with legal requirements, or other matters of national significance.
Information about you may also be disclosed if deemed necessary to comply with our terms or provisions or to protect our operations and users. Additionally, in cases of reorganization, merger, or sale, we may transfer some or all of the personal data we have collected to a third party.
PROTECTION OF PERSONAL DATA
CHELA UKRAINE prioritizes the protection of your personal data. Our web resources and services use encryption technologies, such as TLS (Transport Layer Security), to ensure the security of your personal data during transmission. Furthermore, CHELA UKRAINE stores your personal data in secure computer systems located in premises equipped with physical security measures.
When you use specific services of CHELA UKRAINE or participate in surveys on the CHELA UKRAINE forum, chat, or social networks, the personal data and content you provide become visible to other users and may be viewed, collected, or distributed by such users.
You are responsible for the personal information you choose to disclose or transmit in such situations. For example, if you include your name and email address in a forum message, this information becomes publicly accessible. Exercise caution when using these features.
INTEGRITY AND RETENTION OF PERSONAL DATA
CHELA UKRAINE provides its users with simple methods to ensure the accuracy, completeness, and timeliness of their personal data. We will retain your personal data for the period necessary to achieve the purposes outlined in this Privacy Policy unless the law specifies or requires a longer retention period.
CHANGES TO THE PRIVACY POLICY
CHELA UKRAINE maintains flexibility in making changes to this Privacy Policy as needed. These changes will take effect immediately upon publication on our website. We recommend periodically checking this policy for updates to stay informed about any changes. We appreciate your awareness of adjustments to our policy, as it helps us ensure a seamless and transparent payment process.
CONTACT US
If you have any questions or need assistance regarding privacy compliance, please contact the team at ukr@chela.com.ua.
We sincerely thank you for choosing us! Your trust is crucial to us, and we strive to provide you with not only convenient but also secure services.
Sincerely,
CHELA UKRAINE
